Terms of Service - TrainStack AI

1. Acceptance of Terms

By accessing or using TrainStack AI services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Services

TrainStack AI provides artificial intelligence and machine learning services, including but not limited to:

Data Training

AI model training and optimization services for your specific use cases

Custom Solutions

Tailored AI solutions designed to meet your business requirements

API Access

Programmatic access to our AI models and training capabilities

3. User Responsibilities

As a user of our services, you agree to:

Provide Accurate Information: Ensure all information provided is truthful and accurate
Comply with Laws: Use our services in compliance with all applicable laws and regulations
Respect Intellectual Property: Not infringe on the intellectual property rights of others
Data Quality: Ensure training data is legally obtained and properly licensed
Security: Maintain the confidentiality of your account credentials

4. Prohibited Uses

You may not use our services for any of the following prohibited activities:

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Illegal Activities

Any activity that violates local, state, national, or international law

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Harmful Content

Creating or training models that promote violence, discrimination, or harm

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Unauthorized Access

Attempting to gain unauthorized access to our systems or other users' data

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Data Misuse

Using copyrighted or personally identifiable information without proper authorization

5. Intellectual Property Rights

The intellectual property rights related to our services are governed as follows:

Our Platform

All rights, title, and interest in our platform, technology, and proprietary algorithms remain with TrainStack AI.

Your Data

You retain ownership of your training data and any models created using your data, subject to our license to provide services.

Generated Models

Models created through our platform belong to you, but may incorporate our proprietary technology and methodologies.

6. Payment and Billing

Our payment terms include:

All fees are non-refundable unless otherwise stated
Payments are due according to the billing cycle selected
We reserve the right to modify pricing with 30 days notice
Failure to pay may result in service suspension or termination

7. Service Availability and Performance

While we strive for high availability, we do not guarantee uninterrupted service. Our service levels include:

99.9% Uptime

Target availability for our core services

Maintenance Windows

Scheduled maintenance with advance notice

Support Response

24-48 hour response time for critical issues

8. Limitation of Liability

To the fullest extent permitted by law, TrainStack AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

9. Termination

Either party may terminate this agreement:

With 30 days written notice for convenience
Immediately for material breach of these terms
Immediately if required by law or court order

Upon termination, your access to services will cease, and we may delete your data according to our retention policies.

10. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email or through our platform. Continued use of our services after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by applicable laws and regulations. Any disputes arising from these terms will be resolved through appropriate legal channels in accordance with applicable jurisdiction requirements.