Privacy Policy - TrainStack AI

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Information

Information you provide directly, such as your name, email address, and contact details when you create an account or contact us.

Usage Data

Information about how you use our services, including interactions with our AI models and training data.

Technical Data

Device information, IP addresses, browser type, and other technical details necessary for service delivery.

2. How We Use Your Information

We use the collected information for the following purposes:

Service Provision: To provide, maintain, and improve our AI training and data services
Communication: To respond to your inquiries and provide customer support
Personalization: To customize your experience and provide relevant content
Security: To protect our services and users from fraud and abuse
Legal Compliance: To comply with applicable laws and regulations

3. Data Security

We implement industry-standard security measures to protect your information:

🔐

Encryption

All data is encrypted in transit and at rest using AES-256 encryption

🛡️

Access Control

Strict access controls ensure only authorized personnel can access your data

📋

Regular Audits

We conduct regular security audits and vulnerability assessments

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With your explicit consent
To service providers who assist us in operating our platform
When required by law or to protect our rights and safety
In connection with a merger, acquisition, or sale of assets

5. Your Rights and Choices

You have certain rights regarding your personal information:

Access

Request access to your personal data we hold

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal data

Portability

Request transfer of your data to another service

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze our services. You can control cookie preferences through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.